Privacy Policy

1. Purpose of collecting personal information

MG Agency Vietnam collects customers' personal information for the following purposes:

• Providing consultation and delivering services as requested.
• Supporting customers while they use our services.
• Sending notices about promotions and new updates (if the customer consents).
• Resolving complaints and disputes (if any).

2. Scope of information collected

The information collected includes: full name, phone number, email, company name (if any) and the content of the consultation request.

3. Data retention period

Customers' personal data will be retained until a request for deletion is received or the company deems it no longer necessary for the purpose of providing services. In all other cases, members' personal information will be kept confidential on MG Agency's servers.

4. Persons or organizations that may access the information

• MG Agency Vietnam employees, for the purpose of providing services.
• Shipping partners or providers of related services (only the information necessary is shared).
• Competent government authorities, where required by law.

5. Address of the entity collecting and managing the information

MG AGENCY VIETNAM COMPANY LIMITED

Address: 5th Floor, 15 Tran Khac Chan, Tan Dinh Ward, District 1, Ho Chi Minh City

Email: [email protected]

Hotline: 0967 016 979

6. Methods and tools for users to access and edit their data

Customers have the right to request to review, update, correct or delete their personal information by contacting us via the email or hotline provided above.

7. Commitment to protecting customers' personal information

We are committed to keeping customers' personal information strictly confidential in accordance with MG Agency VN's personal information protection policy. Each customer's information is collected and used only with that customer's consent, except where otherwise required by law.